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On-site Professional Support


Your water purification system is an important part of your work. Ensuring that your system is operating at optimum efficiency is an essential part of our business. Our certified Field Service Engineers provide expert on-site professional support for the installation, validation, and maintenance of your individual and total water solutions.

Service Plans

Choose the service plan that best fits your specific needs.

Three levels of coverage exist to satisfy your requirements:
  • Service Total™
  • Service Advanced™
  • Service Essential™

Qualification and Validation

Do you work in a validated environment?

Designed to facilitate validation procedures Pharma Service Plans cover all the elements required for full system requalification to ensure you are fully compliant when audited.

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Calibration, Verification and Suitability Tests

Discover how our Calibration, Verification and Suitability tests can:
  • Eliminate risk of deviation over time
  • Ensure the integrity of your work
  • Strengthen your quality assurance status

Installation Services

Professional installation by experts to guarantee optimum equipment functioning and usage.
  • Certified field service engineers
  • Comprehensive pre-installation checklist and installation SOP
  • On-site trainings including daily maintenance demonstrations
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Technical Hotline Assistance

Complementary telephone assistance. Dedicated in-house support experts are available to diagnose, investigate, and solve any issue you may experience.

Seminars and Training Support

Need training tailored to your specific needs? Our Applications Specialists and Field Service Support teams can provide you with customized, on-site training. Contact Us


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Application Specialists
Help you design the laboratory water system best adapted to
your needs.


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HPLC Workflow Solutions - Mobile Phase

HPLC Workflow Solutions

Mobile Phase

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Events

IV 10
10.4.18 - 13.4.18
Analytica 2018
Messe München
Munich, Germany
,,,, 20180410