Milli-Q® Services Plans for Preventive Maintenance & Protection


Enhance performance. Extend lifetime.
Optimize your investment.

Milli-Q® Service Plans are a unique portfolio of best-in-class service solutions that give you peace of mind. We take full care of your system and ensure it is always in top operating condition. Choose the plan that matches your application, compliance and budgetary needs.

Download Milli-Q® Services Brochures

Milli-Q® Service PlansService Total™
Plan
Service Advanced™
Plan
Service Essential™
Plan
Plan Details (Download) (Download) (Download)
Preventive Maintenance Visit*
System-Specific Maintenance Kit
Software & Firmware Updates
Traceable & Auditable Documentation
Free Spare Parts
Troubleshooting/repair visits* Unlimited 1

* Travel is included in the contract price. Additional travel charges might be applicable for customers located outside main business center.

For environments requiring qualification and validation, learn more about
our Service Pharma™ Plans. Or choose from a range of Add-On Services, including:

With any Milli-Q® Service Plan, you benefit from:

  • Priority customer status – For any requests, including service visits and parts delivery
  • Technical support hotline – Unlimited access to our in-house support experts who can diagnose, investigate and solve issues, and schedule visits
  • Quality certified & harmonized expertise – Only factory-trained Field Service Engineers repair and maintain water purification systems in compliance with our worldwide auditable SOPs
  • Genuine spare parts – Produced in our ISO® 9001-certified manufacturing site; Certificate of Conformity available for most parts
  • Preventive maintenance visit – Includes comprehensive check-up of all system parameters, replacement of aging connections and tubing with our Maintenance Kit, standardized visit report and traceable record of care

A Comprehensive Package for Total Peace of Mind

Avoid untimely extra costs and prevent downtime by selecting our best-in-class Milli-Q® Service Total™ Plan. This all-inclusive solution allows you to work in a risk-free environment, where everything is covered.

† excluding consumables

 
 
 
Milli-Q® Services for your water purification system

Expert Support

Milli-Q® Services for your water purification system

Contact an Expert
HPLC Workflow Solutions - Mobile Phase

HPLC Workflow Solutions

Mobile Phase

Learn More

Events

10 07
7.10.18 - 12.10.18
SOFT 2018
Minneapolis Hyatt Regency
Minneapolis, MN, USA
超純水・純水製造装置,低分子量医薬品,試薬、化学薬品、実験器具, ライフサイエンス研究 ,バイオ医薬品製造,化学分析とサンプル前処理 北米 20181007
10 16
16.10.18 - 17.10.18
Gulf Coast Conference 2018
Moody Gardens Convention Center
Galveston, TX, USA
超純水・純水製造装置,低分子量医薬品,試薬、化学薬品、実験器具, ライフサイエンス研究 ,バイオ医薬品製造,化学分析とサンプル前処理 北米 20181016