Milli-Q® Services Plans for Preventive Maintenance & Protection

Enhance performance. Extend lifetime.
Optimize your investment.

Milli-Q® Service Plans are a unique portfolio of best-in-class service solutions that give you peace of mind. We take full care of your system and ensure it is always in top operating condition. Choose the plan that matches your application, compliance and budgetary needs.

Download Milli-Q® Services Brochures

Milli-Q® Service PlansService Total™
Service Advanced™
Service Essential™
Plan Details (Download) (Download) (Download)
Preventive Maintenance Visit*
System-Specific Maintenance Kit
Software & Firmware Updates
Traceable & Auditable Documentation
Free Spare Parts
Troubleshooting/repair visits* Unlimited 1

* Travel is included in the contract price. Additional travel charges might be applicable for customers located outside main business center.

For environments requiring qualification and validation, learn more about
our Service Pharma™ Plans. Or choose from a range of Add-On Services, including:

With any Milli-Q® Service Plan, you benefit from:

  • Priority customer status – For any requests, including service visits and parts delivery
  • Technical support hotline – Unlimited access to our in-house support experts who can diagnose, investigate and solve issues, and schedule visits
  • Quality certified & harmonized expertise – Only factory-trained Field Service Engineers repair and maintain water purification systems in compliance with our worldwide auditable SOPs
  • Genuine spare parts – Produced in our ISO® 9001-certified manufacturing site; Certificate of Conformity available for most parts
  • Preventive maintenance visit – Includes comprehensive check-up of all system parameters, replacement of aging connections and tubing with our Maintenance Kit, standardized visit report and traceable record of care

A Comprehensive Package for Total Peace of Mind

Avoid untimely extra costs and prevent downtime by selecting our best-in-class Milli-Q® Service Total™ Plan. This all-inclusive solution allows you to work in a risk-free environment, where everything is covered.

† excluding consumables

Milli-Q® Services for your water purification system

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Milli-Q® Services for your water purification system

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Mar 28
28/03/18 - 29/03/18
Forum Labo
Lyon, France
Water Purification,Reagents Chemicals and Labware,Industrial Biomonitoring,Analytics and Sample Preparation Europe 20180328
Apr 10
10/04/18 - 13/04/18
Analytica 2018
Messe München
Munich, Germany
Industrial Biomonitoring,Water Purification,Life Science Research,Biopharmaceutical Manufacturing,Analytics and Sample Preparation Europe 20180410