Choose the Coverage You Need
EMD Millipore has the technical expertise and qualified personnel to service your equipment in our service center depot or at customer site depending on the location. In case your equipment cannot be serviced in your lab, we coordinate the shipping logistics of your equipment to our service center. Service Essential is a basic protection plan to be completed by the service kit used during the yearly preventative maintenance as well as travel fees when needed. You can add on top the service Total or Total Plus full protection plan.
Total Plus Plan
|Equipment age||Any age||1-7 years||7-10 years|
|Return shipping costs or travel/
|Priority at service center||Yes||Yes||Yes|
* Spare parts for preventive maintenance are included in the agreement. Spare parts in case of a repair are not covered except during the equipment warranty.
Information About Our Different Types of Plans:Service Essential™ basic protection plan – data sheet
Service Total™ / Total Plus full protection plan - data sheet