Contact Us
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Support Options
Technical Support
Technical or scientific assistance:
Technical Service: soporte-cientifico1@merckgroup.com
Acceda M-Portal https://mportal.teupedido.com para consultas sobre rastreo de entregas, facturas y recibos
Purchase Requests: merckorderCO@merckgroup.com
Returns and refactoring: devolucionescol@merckgroup.com
Technical Support - Contact FormCustomer Service
Price inquiries, order/invoice information, product availability and account login assistance:
Top Customer Service: servicioalclienteCO@merckgroup.com
Charge: CobranzasCOL@merckgroup.com
Call Center AVAYA: 1-801-0054337
Claims: quejasdeserviciols@merckgroup.com
Service to distributors: atencionaclientesls@merckgroup.com
Customer Service - Contact Form -
Regional Office Locations
Please find division specific information for this region below.Distribuidor Autorizado Merck - Filtración y Análisis, an affliate of Merck KGaA, Darmstadt, Germany
- CL 33B No. 83C-36
- Medellin
- Antioquia
- Colombia
- Telephone:
- Tel: 4-2507554/ 3216448070 | Email: compras@filtracionyanalisis.com
- FAX:
- Contact: Diego Zapata
Distribuidor Autorizado Millipore - Purificacion Y Analisis de Fluidos S.A.S., an affiliate of Merck KGaA, Darmstadt, Germany
- Carrera 80 A No 32 EE-72 oficina 708
- Medellín
- Antioquia
- Colombia
- Telephone:
- Tel: + 57 1 6111805
- FAX:
Distribuidor Autorizado Merck - Lab. Ltda. de Medellin, an affliate of Merck KGaA, Darmstadt, Germany
- Carrera 43 No. 53-50
- Medellin
- Antioquia
- Colombia
- Telephone:
- Tel: 4-4442930 | Email: compras.labltda@une.net.co
- FAX:
- Contact: Aleyda Bermúdez
Distribuidor Autorizado Merck - Dotaciones Químico Clínicas S.A.S., an affliate of Merck KGaA, Darmstadt, Germany
- Carrera 53 No. 59-200 L 1
- Barranquilla
- Atlántico
- Colombia
- Telephone:
- Tel: 5-3442472 | Email: compras@dotacioness.com
- FAX:
- Contact: Yulieth Ortíz Peña
Distribuidor Autorizado Merck - Quimifex S.A.S., an affliate of Merck KGaA, Darmstadt, Germany
- Carrera 50 No. 90-80
- Barranquilla
- Atlántico
- Colombia
- Telephone:
- Tel: 5-3575741 | Email: compras@quimifex.net
- FAX:
- Contact: Magalis Borda
Distribuidor Autorizado Merck - Lab. Ltda. de Cartagena, an affliate of Merck KGaA, Darmstadt, Germany
- Manga Calle 28 No. 22-175
- Cartagena
- Bolívar
- Colombia
- Telephone:
- Tel: 5-6639350 | Email: subger-labltda@une.net.co
- FAX:
- Contact: Hernando Vélez Montoya
Distribuidor Autorizado Merck - Exiquim S.A.S., an affliate of Merck KGaA, Darmstadt, Germany
- Carrera 67 A No. 9A-12
- Bogotá
- D.C.
- Colombia
- Telephone:
- Tel: 3002141502 | Email: comercial@exiquim.com
- FAX:
- Contact: Angel M. Martínez
Distribuidor Autorizado Merck - Blamis Dotaciones Laboratorio S.A.S., an affliate of Merck KGaA, Darmstadt, Germany
- Carrera 47 No. 94A-06
- Bogotá
- D.C.
- Colombia
- Telephone:
- Tel: 6111851 | Email: blamis@blamis.com.co
- FAX:
- Contact: Consuelo Rodriguez
Distribuidor Autorizado Merck - Biocol Ltda., an affliate of Merck KGaA, Darmstadt, Germany
- Carrera 54 No. 44A-37
- Bogotá
- D.C.
- Colombia
- Telephone:
- Tel: 3243388 / 3177460317 | Email: biocol@outlook.com
- FAX:
- Contact: Liliana Correa
Distribuidor Autorizado Merck - Artilab S.A., an affliate of Merck KGaA, Darmstadt, Germany
- Carrera 57A No. 5B-53
- Bogotá
- D.C.
- Colombia
- Telephone:
- Tel: 2612013 | Email: compras@artilab.com.co
- FAX:
- Contact: Fabiola Murillo
Distribuidor Autorizado Merck - Adequim S.A.S., an affliate of Merck KGaA, Darmstadt, Germany
- Carrera 72A No. 68B-46
- Bogotá
- D.C.
- Colombia
- Telephone:
- Tel: 2512977 | Email: comercial@adequim.com
- FAX:
- Contact: Natalia Pardo Rueda
Distribuidor Autorizado Merck - Vidcol S.A.S., an affliate of Merck KGaA, Darmstadt, Germany
- Calle 10 No. 66A-42 Piso 3
- Bogotá
- D.C.
- Colombia
- Telephone:
- Tel: 2606055 | Email: vidcol@vidcol.com
- FAX:
- Contact: Martha Lucia Rodríguez
Comercializadores - Merck S.A., an affliate of Merck KGaA, Darmstadt, Germany
- 9 # 101-67, Avenida Carrera, Edificio Naos, 5th floor, Office 501A
- Bogotá
- D.C. 9896
- Colombia
- Telephone:
- Call center: 6014255411
- FAX:
- Free call to other cities: 01 8000 112223
Distribuidor Autorizado Merck - Purificacion Y Analisis de Fluidos S.A.S, an affiliate of Merck KGaA, Darmstadt, Germany
- Calle 93 No 45 - 25
- Bogotá
- D.C.
- Colombia
- Telephone:
- Tel: + 57 1 6111805 | Email: servicioalcliente@paf.com.co
- FAX:
Distribuidor Autorizado Merck - Quimitrónica Ltda, an affliate of Merck KGaA, Darmstadt, Germany
- Calle 25B No. 43-70
- Bogotá
- D.C.
- Colombia
- Telephone:
- Tel: 2448895 | Email: compras@quimitronica.com
- FAX:
- Contact: Doris Tibaquira
Distribuidor Autorizado Merck - Arquilab Ltda., an affliate of Merck KGaA, Darmstadt, Germany
- Carrera 24 No. 30-64
- Bucaramanga
- Santander
- Colombia
- Telephone:
- Tel: 7-6341504 | Email: arkilab@gmail.com
- FAX:
- Contact: Luz Mila Garcia
Distribuidor Autorizado Merck - Profinas S.A.S., an affliate of Merck KGaA, Darmstadt, Germany
- Carrera 40 No. 14-09 Acopi, Yumbo
- Cali
- Valle del Cauca
- Colombia
- Telephone:
- Tel: 2-6644320 | Email: fabian.pat@profinas.info
- FAX:
- Contact: Fabian Pat
Distribuidor Autorizado Millipore - Purificacion Y Analisis de Fluidos S.A.S, an affiliate of Merck KGaA, Darmstadt, Germany
- Av. 4N 6N-67 Edificio Centenario Siglo XXI of. 702
- Cali
- Valle del Cauca
- Colombia
- Telephone:
- Tel: + 57 2 6618307/08
- FAX:
Distribuidor Autorizado Merck - Merquimica Ltda., an affliate of Merck KGaA, Darmstadt, Germany
- Av 3N No. 49-07
- Cali
- Valle del Cauca
- Colombia
- Telephone:
- Tel: 3104388060 | Email: ventas@merquimicaltda.com
- FAX:
- Contact: Fabian Ochoa
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