Pharma and Biopharma Manufacturing Solutions Contact Information

Argentina (AR)

For local country contact numbers, go to the top of this page and select the country and language, then click "Contact Us" on the very top right of the page.

Australia (AU)

ANZ (+61) 1800 335 571 or (+61) 03 9728 7600

Price inquiries: ANZ (+61) 1800 335 571 or (+61) 03 9728 7600

Service repairs / calibration: 1300 135 386

Austria (AT)

Commercial Service Email: PScommercialserviceAT@merckgroup.com

Commercial Service Tel: +431 3602 77 4743

Technical Support Tel: 01877 8926-69

Belgium (BE)

Commercial Service Email: PScommercialserviceBE@merckgroup.com

Commercial Service Tel: 322 620 0227

Technical Support Tel - FR : 02 620 01 29 | NL: 02 706 04 31

Brazil (BR)

0800-7277292

Qualificação, Calibração, Manutenções Preventiva/Corretiva ou suporte técnico em equipamentos Merck:

Tel: (11) 2170-8000

Canada (CA)

Commercial Service Tel: +1-866-CARE-811 | Email: PSClientCare@emdmillipore.com

Technical Support: +1-866-CARE-811 | Email: PSTechService@emdmillipore.com

Chile (CL)

For local country contact numbers, go to the top of this page and select the country and language, then click "Contact Us" on the very top right of the page.

China (CN)

Customer Service Hotline (China) : 400-889-1988

Technical Support Hotline (China) : 400-889-1988

China (HK)

Customer Service Tel: (852) 3196 0000

Technical Support Hotline (China) : 400-889-1988

Colombia (CO)

For local country contact numbers, go to the top of this page and select the country and language, then click "Contact Us" on the very top right of the page.

Czech Republic (CZ)

Informace k objednávkám a termínům dodání | Tel: +420 272 084 272 | Email: objednávky@merckgroup.com

Fax: +420 272 084 303

Informace o cenách, technické specifikace, poptávky | Tel: +420 272 084 273

Email: poptavky@merckgroup.com

Denmark (DK)

Commercial Service Email: PScommercialserviceDK@merckgroup.com

Commercial Service Tel: +45 35 158 078

Technical Support Tel: +45(-)82332821

Finland (FI)

Commercial Service Email: PScommercialserviceFI@merckgroup.com

Commercial Service Tel: +358 9 81710424

Technical Support Tel: +358 9 81710366

France (FR)

Commercial Service Email: PScommercialserviceFR@merckgroup.com

Commercial Service Tel: +3318 514 8189

Technical Support Tel: 03 90 46 89 40

Germany (DE)

Commercial Service Email: PScommercialserviceDE@merckgroup.com

Commercial Service Tel: +49 6151 3599 399

Customer Support Tel: (0) 6151 3599 399

Technical Support Tel: 06151 3599 200

Guatemala (GT)

For local country contact numbers, go to the top of this page and select the country and language, then click "Contact Us" on the very top right of the page.

Hungary (HU)

Customer Service: (+36) 1 463-8100

Technical Support: (+36) 1 463-8100

Indonesia (ID)

Tel: +6221 2856 5602 | Email: CS.Merck@merckgroup.com

Tel: +6221 2856 5602 | Toll Free: 0800 140 1253 (Indonesia only) | Email: chemicals.id@merckgroup.com

Fax: +6221 2856 5603

Ireland (IE)

Commercial Service Email: PScommercialserviceIE@merckgroup.com

Commercial Service Tel: 3531 533 9853

Tel: 01-605 8336

India (IN)

For Advanced Analytics, BioMonitoring & Lab Water Products Tel: 1800-209-9939 | techsupport.mmlab@merckgroup.com

Life Science Technical Support Tel: 1800-103-4666 | techsupport.bioscience@merckgroup.com

Tel: +91-80-39224000, 39224001

Italy (IT)

Commercial Service Email: PScommercialserviceIT@merckgroup.com

Commercial Service Tel: +39 02 385 94013

Technical Support Tel: +39 02 334 17340

Japan (JP)

プロセスソリューションズ事業本部 テクニカルサービス 03-4531-1143

South Korea (KR)

For local country contact numbers, go to the top of this page and select the country and language, then click "Contact Us" on the very top right of the page.

Luxembourg (LU)

Technical Support Tel: +32 (0)70 225 645

Malaysia (MY)

Order Invoice Information and Product Availability Tel: +6 03 7494 3788 | chemorders.my@merckgroup.com

Product / Price Inquiries and Request for Quotation Tel: +6 03 7494 3686 | chemquotes.my@merckgroup.com

Mexico (MX)

For local country contact numbers, go to the top of this page and select the country and language, then click "Contact Us" on the very top right of the page.

Netherlands (NL)

Commercial Service Email: PScommercialserviceNL@merckgroup.com

Commercial Service Tel: 3120 7 219 264

Technical Support Tel: 020 567 5559

New Zealand (NZ)

ANZ (+61) 1800 335 571 or (+61) 03 9728 7600

Price inquiries: ANZ (+61) 1800 335 571 or (+61) 03 9728 7600

Norway (NO)

Commercial Service Email: PScommercialserviceNO@merckgroup.com

Commercial Service Tel: +47 23 500 155

Technical Support Tel: +47 23 176 070

Peru (PE)

For local country contact numbers, go to the top of this page and select the country and language, then click "Contact Us" on the very top right of the page.

Poland (PL)

Serwis techniczny. Przeglądy i naprawy: Tel: +(48) 22 53 59 770 / serwis

Tel: +(48) 22 53 59 770 | dzial.handlowy@merckgroup.com

Portugal (PT)

Commercial Service Email: PScommercialservicePT@merckgroup.com

Commercial Service Tel: +351 213 164 031

Technical Support Tel: +351 (-) 21 924 2610

Romania (RO)

Tel: + 4 021 319 88 50 | Email: merck.ro@merckgroup.com

Fax: + 4 021 319 88 48

Russian Federation (RU)

Tel: +7 (495) 9373304 | Email:mm.russia@merckgroup.com

Fax: +7 (495) 9319187

Singapore (SG)

P.O. and Order Status / Customer Care: (65) 6890 6633 chemquotes.sg@merckgroup.com

Quotation & Product Enquiry / Sales Support: (65) 6890 0828

Slovakia (SK)

Informace k objednávkám a termínům dodání | Tel: +420 272 084 272 | Email: poptavky@merckgroup.com

Informace o cenách, technické specifikace, poptávky | Tel: +420 272 084 273 | Email: servis@merckgroup.com

Spain (ES)

Commercial Service Email: PScommercialserviceES@merckgroup.com

Commercial Service Tel: +34 912 158 016

Technical Support Tel: +34 916 572 043, Fax: +34 914 905 792

Sweden (SE)

Commercial Service Email: PScommercialserviceSE@merckgroup.com

Commercial Service Tel: 4685 199 3144

Technical Support Tel: 0851 992 478

Switzerland (CH)

Commercial Service Email:PScommercialserviceCH@merckgroup.com

Commercial Service Tel: +4143 547 9001

Technical Support Tel - FR: 022 567 5222 | DE: 022 567 5180 | IT:+39 02 25 0781

Taiwan (TW)

Technical Support Tel: 0800-211-130

Thailand (TH)

Email: thcustomerservice@merckgroup.com

Thailand Customer Service Tel: +66 (0) 2667 8333

Turkey (TR)

Tel: +90 216 578 77 63

United Kingdom (GB)

Process Solutions:

Quoting, orders and Service Complaints: Commercial Support:

Email:
PScommercialserviceGB@merckgroup.com (UK)
PScommercialserviceIE@merckgroup.com (IE)
Telephone:
+44 (0) 207 660 2892 (UK)
+353 (0) 15 339 853 (IE)

Actives & Formulation Technical Enquiries and Quality Complaints: Technical Service

Email:
pcs.uk.techservice@merckgroup.com (UK)
pcs.ireland.techservice@merckgroup.com (IE)
Telephone:
+44 (0) 20 76 60 04 70 (UK)
+353 (0) 1533 9864 (IE)

BioProcessing Technical Enquiries and Quality Complaints: Technical Service

Email:
bps.uk.techservice@merckgroup.com (UK)
bps.ireland.techservice@merckgroup.com (IE)
Telephone:
+44 (0) 1923 813 363 (UK)
+353 (0) 160 583 36 (IE)

United States of America (US)

Commercial Service Email: PSClientCare@emdmillipore.com

Commercial Service Tel: +1-866-CARE-811

Technical Support Email: PSTechService@emdmillipore.com

Technical Support Tel: +1-866-CARE-811

Venezuela (VE)

For local country contact numbers, go to the top of this page and select the country and language, then click "Contact Us" on the very top right of the page.