Amnis® Support and Training |
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Merck customer service is committed to assisting you in obtaining optimum performance and value from your investment. Our customer service staff are available M-F in over 15 countries worldwide, each with trained support personnel on hand to facilitate your needs.
To download our service brochure, click here.
| Customer Support | |
|---|---|
| Local | (206) 374-7000 |
| Toll Free | (800) 730-7147 |
| Email (instrument support) |
AmnisService@merckmillipore.com |
| Email (analysis support & other questions) |
AmnisSupport@merckmillipore.com |
Customers may register for an account to access the knowledgebase and software downloads. Click here to register.
If you are already registered, click here to access the Customer Portal.
Supplies and Reagents
| Speedbeads® | IS-100 | Amnis® Catalog # 400030 |
| Speedbead Kit | ImageStream®X | Amnis® Catalog # 400041 |
| Calibration Beads | FlowSight® | Amnis® Catalog #400300 |
| Sterilizer | 0.4-0.7% Hypochlorite | VWR Catalog # JT9416-1 |
| Cleanser | Coulter Clenz® | Beckman Coulter Catalog #8546929 |
| Debubbler | 70% Isopropanol | Millipore Cat# 1.37040 |
| Sheath | D-PBS, no Ca or Mg |
Millipore Cat #BSS-1006-B (1X) Calbiochem Cat#6506 (10X) |
| 96 well plate | Autosampler | Corning 3790 |
| Piercable plate cover | Autosampler | Sigma XP-100 |
Product Training
Merck’s Amnis® team offers training sessions at Amnis® headquarters, located at 645 Elliott Avenue West, 100, Seattle, WA 98119. These three-day sessions are held on a monthly basis, see below for upcoming dates.Upcoming Training Session Dates:
May Session: 9/19/17 – 9/21/17
To reserve a seat for an upcoming session, please email: AmnisSupport@merckmillipore.com. These comprehensive training sessions include:
- Instrument setup and operation
- INSPIRE® Software demonstration and training
- Sample preparation and experimental design
- Data Analysis with IDEAS® Software
- Troubleshooting