It is easy to create an account online. If you have difficulty, please contact customer service. To fully activate the account, you have to place an order. Customer specific prices will be visible starting with the second order. If you are a new customer, we need a valid address as well as your VAT-number before processing your order. Generally, it takes 1-2 business days to set up an account.
Please note: All departments of a university (or company) are linked to one customer number. That means that all billing & shipping addresses and orders are visible for the staff of one university.